VisionPlus India

T he Indian optical industry is at an inflexion point. From humble, family-run neighbourhood stores to expansive retail chains and luxury boutiques, the journey has been nothing short of remarkable. Add to that the digital revolution—tele-optometry, AI-driven recommendations, and e-commerce, and we’re looking at an ecosystem that’s more dynamic than ever before. But amid this transformation, a critical question arises: Are we evolving in tandem with what today’s consumer truly expects? Today’s eyewear buyer isn’t just looking for vision correction—they’re seeking experience, style, transparency, and trust. The buying journey has shifted from transactional to emotional, and the expectations from opticians have never been higher. So, where do we go from here? JUST ONE QUESTION The future of Indian optical retail lies at the intersection of tradition and transformation. We asked four influential voices from the optical retail industry to reflect on how the business was, how it stands today, and what it needs to become for a sustainable, customer-first tomorrow. ISTHE INDIAN OPTICAL RETAIL FUTURE READY? 66 VISION PLUS INDIA EDITION