VisionPlus Arabia

• Headcount norms are strictly followed as per the DHA guidelines • The staff wear face masks all the time. We also reinforce this to the customers while choosing an Eyewear. • We follow the sanitization process at all stores which includes sanitizing the store, products, instruments, equipment etc. • We have initiated home delivery of products for our customers to avoid multiple visits. • We made a google form and posted on the social media inviting customers to fill the form and book an eye test at their nearest store. • Hand Sanitizers are readily available at multiple locations within the store WHAT DO STORE DESIGNERS HAVE TO SAY? NEERAJ DABRAL The global outbreak of coronavirus has impacted the lives of millions worldwide including individuals and businesses in the vision industry. The pandemic has changed life as we know it, the protective practices have become the new normal. As part of the essential services, in these unprecedented times, Aster Opticals and Grand Optics stores (part of Aster DM healthcare) are always geared up to provide optical services to people. The initiatives being taken during the COVID-19 period are as follows: • Floor stickers and circular stickers indicating social distance are implemented at all Aster Opticals and Grand Optics stores to maintain social distancing During this situation, our stores, staff and customer touchpoints are monitored and maintained as per govt guidelines. All our stores carry hand sanitizers and we ensure the social distancing is maintained at every store. There’s been no design changes as yet as it’s an evolving situation and we are sure if there’s something that’s needed to be done in the future, we would ensure to have that implemented. Lutfi Optical is taking all precautions and steps to ensure that our staff and our customers remain safe. Mladen Pintur Founder and CEO, Presenta Nova Pandemic put new standards in the industry and opticians today realize the importance of a store design, so many also used this precious time to remodel. Industry is seeing the entire situation as a potential to think of store design of the future. Modularity is very important when talking of displays. Every display should be easy to change, move from store to store, easy to upgrade and finally install. Store design in 2021 will stay pretty much the same as it depends on the subjective taste in the end, • Deep cleansing of the stores is done at regular intervals • Communication mentioning the preventive guidelines and other related matter is displayed prominently at the store entry point, main areas of the store, and in the Eye Test area We continue to follow all the necessary precautions as per DHA guidelines to ensure the safety of our customers and staff. 32 VISION PLUS ARABIA EDITION

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